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At TheEduAssist, we make sure your online courses run flawlessly on every device, browser, and LMS. With over 8 years of EdTech QA experience, our expert team performs thorough functional testing, accessibility audits, SCORM and xAPI validation, and pilot testing with real learners to ensure a smooth, frustration-free learning experience.

Whether you are launching a new course or updating an existing program, our proven QA process guarantees accuracy, usability, accessibility, and compliance every time, helping universities and organizations reduce learner drop-outs and improve engagement.

Why Quality Assurance Matters?

Courses with poor QA can cause:

  • • Broken interactions
  • • Failed assessments
  • • SCORM or xAPI upload issues
  • • Accessibility violations (WCAG 2.2 AA)
  • • Learner drop-offs and frustration
  • • Complaints from students or faculty

What We Offer

A complete QA and support solution for eLearning content:

Functional Testing

We test every button, link, interaction, and activity to ensure flawless performance.

Accessibility & WCAG 2.2 AA Compliance

Screen-reader testing, keyboard navigation checks, color contrast fixes, captions, transcripts, and complete remediation.

SCORM/xAPI Validation

We validate all publishing settings to ensure your course runs perfectly on any LMS.

Cross-Device & Cross-Browser Compatibility

Testing on:
Mobile • Tablet • Desktop
Chrome • Firefox • Safari • Edge

Pilot Testing with Real Users

We test with a small learner group to catch real-world usability issues.

Hypercare & Ongoing Support

90-day support for fixes, patches, and technical assistance with a 24-hour SLA.

Our QA Process🛠

1. Functional & Compatibility Testing

  • Test course flow
  • Interaction testing (quizzes, buttons, sliders, hotspots)
  • Media playback validation
  • Browser/device compatibility tests

2. Accessibility Audit (WCAG 2.2 AA)

  • Alt text and labeling checks
  • Screen-reader navigation
  • Keyboard-only navigation
  • Color contrast & typography analysis
  • Caption and transcript review

3. SCORM/xAPI Technical Validation

  • LMS upload testing
  • Reporting and tracking verification
  • Error-free completion & scoring
  • Metadata and manifest validation

4. Pilot Testing & Final Review

  • Real-user testing
  • Feedback collection
  • Bug fixing
  • Final stabilization

5. Hypercare Support (90 Days)

  • Urgent fixes
  • LMS errors
  • Content patches
  • Optimization and updates

What You Get

  • QA Report
  • Accessibility Certificate
    Verifying WCAG 2.2 AA compliance.
  • SCORM/xAPI Validation File
    Ensures your content is LMS-ready.
  • Compatibility Report
    Browser & device testing results.
  • Hypercare Support
    90 days of fixes and updates with 24-hour SLA.

Estimated Timeline

For a standard module:

  • Functional testing: 1–2 days
  • Accessibility audit: 2–4 days
  • Cross-device/browser QA: 1–2 days
  • Pilot testing & reporting: 2–3 days

Total QA cycle: 1–2 weeks (depending on course complexity)

Why Clients Choose Our QA Team

  • 250-point QA checklist
  • WCAG 2.2 AA compliance guarantee
  • Extensive SCORM/xAPI expertise
  • Real-user testing included
  • Cross-browser/device validation
  • Hypercare + 24-hour SLA
  • Fast turnaround (1–2 weeks)
  • High accuracy + strong documentation

Start Your Course Audit Now

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